Privacy Policy

Introduction

Unizo Inc., a company incorporated in the State of Delaware, United States of America, having its office at 24A Trolley Square, Wilmington, DE 19806-3334 (“Unizo”, “us”, “our”, or “we”), focuses on ensuring that the unizo.io website (“Site”) and the Unizo application (the “Application”), as well as the general ecosystem, provide a safe environment for both website visitors and application users (“Customer”, “You”). We need to collect, process, and store some Personal Information (as defined in Section 2.1 below) and Navigational Information (as defined in Section 2.2 below) in order to provide you with the ability to review the Unizo website content, use the Unizo application service, subscribe to it, make payments, submit support requests, and propose product ideas for our consideration.

We are dedicated to protecting your privacy. This Privacy Policy (herein the “Policy”) applies to the Site and the Application, and it governs the ways we collect, process, and store data. The Policy has a direct reference to the Terms of Service and applies to it. It also explains how website visitors and customers can exercise their rights to obtain, access, erase, use, or rectify their Personal Information that was voluntarily submitted to us.

When you browse the Site, subscribe to the Application plan, use the Application, leave support requests, submit product ideas, fill out a survey, add comments to blog posts, or perform an online payment, you give consent and fully agree to the Policy under which Unizo collects, processes, uses, stores, and discloses Personal Information. If you do not agree with the points stated in this Policy, you should not browse the Site, subscribe to the Application plan, use the Application, perform an online payment, submit support requests and product ideas, or engage in other activities that may result in supplying us with your Personal and Navigational Information.

Unizo is not established in the European Union, but it processes and stores the Personal Information of EU citizens who browse the Site, subscribe to a free or paid Application plan, submit support requests, perform online payments, or engage in other activities that may result in supplying us with their Personal and Navigational Information.

1. Application User and Site Visitor Data

1.1 Data You Provide

When you register an account, subscribe to the Application, make an online payment, participate in a survey, subscribe to the Application's free or paid plan, email us, or in any other way submit your Personal Information to us, Unizo may collect, process, and store the following data: your first and last name, your email address, and your postal address.

We do not store your card details on any of our internal resources or databases. Instead, you share them directly with Payment Card Industry Data Security Standard compliant service providers for further processing. When receiving an online payment, we collect and store your subscription ID. We also collect and process your Personal Information, which you add to the billing settings in your Account. This may include your first and last name, company name, shipping and billing address(es), tax and/or VAT number, and phone number.

You will know when we gather your data through the Unizo website or Application, as you will provide your data on one of the Site’s web pages and perform an action that authorizes it to be sent to us.

We will keep a record of your purchases, and marketing-, sales-, and support-related communication and replies, and general Application usage statistics in order to provide you with high-level Application and support services.

1.2 Data We Collect Automatically

Unizo may collect information through our Site and Application. The data we gather from your device includes its type, IP address, the browser you are using, operating system (OS), and the referral site from which you entered the Unizo website. We may also monitor your online behavior, including the time of your visit, your online activity on the website, including the URL clickstream through the Unizo website, the pages you visited, the time you spent viewing them, and the frequency of your visits. We gather this data automatically through commonly used data-gathering technologies, like cookies and web beacons, in order to understand how Customers and website visitors browse the Site and use the Application. This data helps us manage the Site and Application, analyze general online behavior and usage trends, and provide targeted advertisements. We also collect demographic information about our Application user and Site visitor base that helps us tailor both the Site’s content and the Application functionality to meet your expectations and requirements.

When you browse the Site or use the Application, we collect Personal and Navigational Information along with unique User IDs. In addition, we aggregate extra data that refers to user flow, such as the start and end of a web session, page views, purchases, and checkouts. We may associate this data with the information we store within the analytics software to the Personal Information that you submitted to us. We do this to enhance our Application and Site content and user experience (UX), as well as to improve the Application functionality, our marketing communication, and analytics.

1.3 Usage of reCaptcha

Unizo uses reCaptcha versions 2 (checkbox) to protect the Site and the Application from spam and abuse. reCaptcha version 2 is embedded on the Unizo email sign-up, forgot password, CTA, and resend confirmation instructions website pages. So, when a user signs up using an email, resets a password, Google captures the necessary information in order to differentiate a human being from a bot. That is why, in this case, the Google Privacy Policy and Terms and Conditions apply.

2. Types of Information

2.1 Personal Information

Under ‘Personal Information’ we understand any data that you of your own free will provide us with, such as your first and last name, phone number, your email address, company name, your posting and billing address, as well as any other information that refers to you or your workplace (business). We also collect the Client ID that is assigned to your browser, and the User ID that is associated with the use of the Application and your personal account. Personal Information also refers to other information that is available on the internet, such as from Facebook, LinkedIn, X, and Google, and includes any other publicly available data that you previously agreed to share and that is available from other service providers.

2.2 Navigational Information

‘Navigational Information’ refers to your computer and your visits to the Site and Application such as your IP address, geographical location, browser type, referral source, length of visit, and pages viewed.

2.3 Sensitive Information

Unizo does not intentionally collect, and Site visitors and Application users should not provide, any information about your medical or health condition, race and ethnic origin, political opinions, religious and philosophical beliefs, bank account information, tax and passport numbers, driver's license, or other similar personal identifiers.

When you subscribe to the Unizo Application, you will be requested to share your bank card numbers and billing information. Please be aware that Unizo does not store any payment details; you provide these details directly to our service providers, who are compliant with the Payment Card Industry Data Security Standard. The payment providers process your billing data in accordance with their privacy policies and security guidelines. To the best of our knowledge, our payment providers are compliant with the Payment Card Industry Data Security Standard and adhere to the highest industry standards. To learn more about how they process your data, please refer to their privacy policies and security guidelines.

3. Use of the Information We Collect

3.1 Compliance with this Privacy Policy

Unizo uses the data it collects only in compliance with and according to this Privacy Policy. Therefore, both website visitors and Application users should read this Privacy Policy and other agreements published on the Site or as part of the Application carefully before proceeding with browsing the Site or using the Application.

3.2 How We Use Personal Information We Collect

We use the Personal Information we collect from our Application customers and Site visitors to:

• Enhance your user experience while browsing the Site and using the Application for your projects/products/platforms
• Manage the Site’s content and customize it according to user preferences
• Manage the Site’s and Application’s security and system administration
• Create accounts and provide information to a PCI-compliant service provider for payment processing
• Respond to customer support and other Site- or Application-related requests
• Communicate with Application users, informing them about important product- and company-related updates
• Contact carefully selected Application users to inform them about other Unizo products and services that we think may be of interest to them
• Distribute other personalized marketing information
• Conduct surveys and send out questionnaires to help us understand our customers' requirements and expectations from the Application, Site, support, or any other serviceprovide
• Compile and analyze statistical data of Site and Application usage
• Investigate unauthorized access and use of the Site or Application, fraud, breaches, and other illegitimate actions

3.3 Service Providers

Unizo may employ other organizations and persons (“Agents”) to perform tasks or provide services to website visitors or Application users and may need to share your Personal or Navigational Information with them to provide data, products, and services to you. These tasks and services may include marketing and support activities, analyzing different types of data, and providing advisory and legal services. In all cases when Unizo shares your information with such Agents, we will require the Agents to accept and strictly observe our Privacy Policy.

3.4 Personal Information Security

Unizo applies different security technologies, guidelines, and procedures to ensure the complete security and full confidentiality of the Personal Information you provide. We also take measures to avoid unauthorized access to personal data and electronic communication systems. Your Personal Information is securely stored on servers and protected from unauthorized usage, leaks, and exposure. The transfer of any sensitive data, if applicable, to an authorized third party happens through the use of encryption (such as the Secure Socket Layer protocol and the Transport Layer Security), which guarantees the complete safety and security of your data.

For any questions related to the security of your Personal Information, please email us at privacy@unizo.io

3.5 Social Media Features

The Site incorporates some social media features and widgets. It allows users to ‘Share’ content on Facebook, ‘Share’ content on X, and ‘Share’ content on Google+ on certain Site pages. These social media features (buttons) may gather some visitor-related information, such as IP address and page visits. The actions connected to these social media features and widgets are covered by the policies of the companies that provide them.

The Unizo Site includes links to third-party websites. These websites may offer certain services to end-users. Unizo does not take any responsibility for their content, services, administrators, practices, and policies, and does not endorse them. Unizo also does not bear any responsibility for the privacy of information that you submit on these resources, as this Privacy Policy does not apply to them. We recommend you familiarize yourself with their Privacy Policy and other legal documents before submitting or sharing any personal information with them.

3.6 Links and Third-Party Sites

The Unizo Site includes links to third-party websites. These websites may offer certain services to end-users. Unizo does not take any responsibility for their content, services, administrators, practices, and policies, and does not endorse them. Unizo also does not bear any responsibility for the privacy of information that you submit on these resources, as this Privacy Policy does not apply to them. We recommend you familiarize yourself with their Privacy Policy and other legal documents before submitting or sharing any personal information with them.

3.7 Third-Party Services

The Site includes third-party systems that allow for support requests or product-related idea submissions, as well as adding comments to articles published on the website blog. The system that accepts support requests and product ideas provides us with the name and email of the user who submitted them so that our team can take action and respond to these messages. The system that enables users to publish comments collects, stores, and processes Personal Information on its side, giving us the right to monitor the comments that appear on the Site’s blog.

3.8 Data Retention

Unizo will retain your Personal Information for the period required to fulfill the obligations it undertook as an Application provider and Site owner, unless a longer period of time is required by law for tax, legal, or other regulatory reasons. Unizo will delete all Personal Information at the earliest date per your request.

Unizo temporarily stores the email addresses and content that Application users create, send, and forward as part of their unified APIs’ integration routine. We take appropriate measures to ensure a high level of Application inbox content security. The data residing in a Unizo inbox is automatically deleted once a user reaches their Application subscription plan limit.

When an Application user clears their Unizo inbox, the data deleted in this way is completely removed from the system. We do not store any email message-related information in logs. The retention period of logs is 45 days from the date of subscription expiry.

3.9 Сompelled Disclosure

Unizo reserves the right to disclose personal data to public authorities in accordance with a legal obligation to perform their duties, such as customs and tax authorities, financial investigation units, judicial administration, and other parties if the EU or the Unizo’s representative member state law allows such disclosure in the public interest, including the protection of your and other people’s safety.

4. Data Subject Rights

4.1 Website Visitor and Application User Rights

Our Site visitors and Application users have the following rights:

• To request access to your Personal Information
• To withdraw consent from being contacted by email, phone, and other means of communication
• To request the deletion of all Personal Data received from you in our records
• To request updates, corrections, or omissions in your Personal Information that we store
• To opt out of all types of direct marketing and other communication
• To request the deletion of your Personal Information
• To object to the processing of your Personal Information, or ask us to restrict its processing, or request the portability of your Personal Information
• To withdraw your consent for the collection and processing of your Personal Information at any time. Withdrawing your consent will not affect the lawfulness of any processing conducted prior to your withdrawal, nor will it affect the processing of your Personal Information conducted under lawful processing grounds other than consent.

To exercise any of these rights, please email us at privacy@unizo.io. We will respond to your request promptly, informing you of the actions taken to ensure your rights are upheld.

4.2 Opting Out from Our Communication

You may opt-out of our marketing communications by clicking the ‘unsubscribe’ link located at the bottom of our emails, or by sending your unsubscribe request to privacy@unizo.io.

Please note, you cannot unsubscribe from our transactional emails (including Welcome, Forgot Password, Confirmation, Billing Plan-related emails, invoicing, and Critical Product updates), and other information related to your Unizo Application account.

Before enabling Unizo’s email forwarding functionality, we require recipients to provide consent to receive all emails forwarded by a certain Application user.

5. Data Privacy Framework

5.1 Transfers to third parties

If Unizo transfers any personal information subject to the Data Privacy Framework to third parties, Unizo shall remain liable under the DPF Principles if such third parties process such Personal Information in a manner inconsistent with the DPF Principles, unless Unizo proves that it is not responsible for the event giving rise to the damage.

6. Sub-processors

Unizo employs a variety of third-party subprocessors authorized to process user and customer data for our platform. These subprocessors play a crucial role in delivering comprehensive application functionality and supporting services.